hello@pointsmade.net or 857-293-0578

Points Made forum and website is © 2019 as a collaboration between Banter TechnologiesTurn-Key Events, and Phillip Hunter.

Conversational AI Trends for 2020

Starting with the Voice side of the industry, voicebot.ai collected input from 46 people ranging from executives at consumer brands to tech providers such as SoundHound. Katie McMahon from there says:

...by the end of this decade, we will know the names of a few revered VUI designers. It will be those who can design the future by understanding both its current technical limitations and trajectory while harnessing anthropological, sociological, and humanity-first guiding principles.

Not surprisingly, that's the one of the rare references to UX and Design practice for voice, as tech and market growth continue to dominate attention. Which is why we started Points Made.

Join us, won't you?


Points Made News